Online reviews are one of the more subtle arts of inbound marketing. Business owners are often confused and disappointed about the lack of reviews they receive from happy clients. Many times the initial reaction is simply to just shrug and move on, assuming that there isn’t anything that can be done to bolster their online reviews.But it’s not true! We've compiled some useful rules to help you understand why you need to work on getting online reviews and who are the best customers to ask.

In this episode 2, Anna talks about the four action items that design/build professionals need to take (online) in order to take advantage of the biggest opportunity this industry has ever had! Go!

Facebook users will visit your business’ page driven by a certain need or desire that you promise to fulfill, but this doesn’t guarantee that they will follow through and engage in business with you. The call-to action feature on your Facebook page serves to keep these people ‘hooked’ and is a mechanism through which they can interact with your business without leaving Facebook’s convenient platform or doing any searching of their own.

Quality data about your customers and potential customers is key to running a successful business. In days past, collecting this sort of information was a time consuming process involving weeks of gathering data and transcribing that research into readable charts and reports. Now this sort of information is readily available: fully compiled and ready to work with, provided you know how to read and use it. Introducing Facebook Audience Insights.

Lehigh Lawns & Landscaping, based out of Wappingers Falls, NY, has spent the last 30 years providing landscape design, fertilization, maintenance, and commercial snow management services. As one of the largest landscaping companies in the area, Lehigh needed a way to better attract and communicate with the many different types of target customers. Their previous SEO and website limited their ability to attract these potential opportunities.

So you've got yourself a Facebook account - post every now and again and don't really see the likes moving up. Perhaps you're not even sure whether or not you should invest your time in creating a Facebook account. Or, last possible common scenario, you might have an account and don't even remember the last time you posted (if ever!). All possible, and regardless of your scenario, you're not alone.

The Platinum Group—comprised of Platinum Site Development, Platinum Pools, and Platinum Horticulture—designs and builds some of the finest, most exclusive pools and landscapes on Long Island. In February 2016, they decided to make their online presence match their incredible offline reputation. 

Remember when Facebook was the hot platform in which every home services business needed to be on? When companies used it as the best free way to market to their potential customers? Well, things have changed. What is still very true is that whether you're company is in the interior or exterior home remodeling business, you need to be connecting with your potential, current, and previous customers on a social media platform.

Blackwood & Associates, based out of Canonsburg, PA, contacted Halstead Media with two goals in mind: to transform their website style and to increase the company's revenue.

If I told you that I could deliver 20 prequalified leads directly to your cell phone every month, would you believe me? Probably not. You would probably believe me even less if I told you that in order to that, I would be using just your website and a few social media sites. That's right...I wouldn't tell you to pack up 5 pallets of stone and head off for the weekend to a home show that cost you $5k. And I wouldn't say turn your HomeAdvisor account on so you can drive around to visit tire kickers until 10 o'clock at night after working a 10 hour day in the field. Nah, just your website and the place where over 80% or homeowners will be looking for their next contractor to hire.  

Website analytics are not a-learn-it-overnight kind of topic. From selecting the right tools, to understanding how to use them - you can invest hundreds of hours and still be in the dark about truly understanding how well your website is doing online. There are a few that are more important than others and thankfully, we'll help you identify these top metrics to get you on the right track.

First, selecting the right tool isn't as important as always using the same tool. Every website tracking tool (e.g. Google Analytics is one) uses slightly different reasoning in their calculations. Some have more filters and some give you the raw data. So before you go on tracking a specific group of metrics, the first and most important thing you need to do is pick a source for your metrics and stick to it. 

One in five page views occurs on Facebook (source: Zephoria). That's right, a whopping 20% of page views. Lets put this in perspective to your home services business. Say your website visitor looks at three pages on your website and then Googles something - visits one page of your competitor's, that fifth page will be a Facebook page. What if its yours? Is your Facebook page up to snuff? Are you communicating credibility and a consistent branding image?